CANCELLATION POLICY

Non refundable booking fee To secure an appointment, I require a non-refundable booking fee. This fee will be discounted off the cost of your treatment. Payment is made when you initially book, either by Cashapp, Cash, Online, or Applepay.

Sickness Policy

If you, or someone within your household, has become unwell and/or has a contagious illness, please contact me as soon as possible to reschedule your appointment.

Early/Late Policy

Please arrive at your appointment on time. If you arrive early, please wait until your allocated slot as I may be with another client, preparing for your appointment or even tending to personal matters. If you are late, please note that the time will come out of your allocation which may result in less lash coverage.

Lash Hygiene

I'd like to give every available minute possible to applying your lashes. So please arrive at your appointment, whether it is for an infill or full set, with NO eye makeup on. Eye makeup can affect lash extensions and removing it takes up time and eats into the slot you have paid for.

REFUND POLICY

There is a strict no refund policy. Because lash extensions require such gentle and strict maintenance requirements, we are unable to guarantee your lashes. If you are in any way dissatisfied with your service, please communicate your concerns within 72 hours. A complimentary touch-up is available if concerns are voiced within 72 hours. All touch-up appointments must be within 7 days of your intial service appointment. In the case of an allergic reaction, your Eyelash Extensions will be removed free of charge.